Terms of Use
Updated: March 2025
Welcome to the Hemener website (www.Hemener.com), mobile site ("Website"), or mobile application ("App"). Before using this Website/App, please take a moment to review the following Terms and Conditions. These terms apply to all visitors and users of the Website/App and may be modified or updated at any time.
Your Use
By accessing and using this Website/App, you agree to comply with these Terms and Conditions. If you do not accept these terms, please refrain from using this Website/App.
Hemener reserves the right to take all legal and equitable remedies in response to any violation of these Terms and Conditions. Your access to this Website/App may be restricted or terminated at any time, for any reason, without prior notice.
We recommend reviewing this page periodically, as these Terms and Conditions may be updated at any time. Continued use of the Website/App after any revisions indicates your acceptance of the modified terms.
Content Ownership
All designs, materials, and content on this Website/App—including software, HTML code, scripts, artwork, text, photos, images, designs, videos, audio, and other materials (collectively, “Content”)—are protected under Indian copyright laws and international treaties.
Hemener provides this Content under a limited license as a service to current and potential customers for personal use only (such as purchasing merchandise).
Restrictions on Use
You are not permitted to:
Copy, reproduce, publish, transmit, distribute, display, post, modify, or create derivative works from the Content.
Sell, license, or allow others to copy or exploit any part of this Website/App.
Use the Website/App for commercial or competitive purposes.
Frame, inline link, or associate Hemener’s Content with external information.
Link to any Hemener webpage without authorization.
Hemener reserves the right to revoke this limited license at any time, for any reason. Unauthorized use of the Content is strictly prohibited and may result in legal action. Intellectual property rights will be enforced to the fullest extent of the law.
Trademarks
At Hemener, we take great pride in our brand and strictly prohibit any unauthorized use of our trademarks, trade names, logos, brand names, and trade dress (collectively referred to as “Trademarks and Trade Dress”).
Hemener and its affiliated companies retain all rights to their Trademarks and Trade Dress, which are protected under Indian federal and state trademark laws and international treaties.
Restrictions on Use
No license or permission is granted for the use of Hemener’s Trademarks or Trade Dress under these Terms and Conditions.
Unauthorized use of our brand identity, logos, or trade dress in any manner is strictly prohibited.
Any misuse or infringement of Hemener’s Trademarks and Trade Dress will be subject to legal action.
Patents
This Website/App and its associated features, technologies, and functionalities may be protected under one or more patents.
These patents may include, but are not limited to, Indian Patent Nos. [Insert Patent Numbers], as well as other pending patent applications in India and other jurisdictions.
Unauthorized use, reproduction, or distribution of any patented technology from this Website/App is strictly prohibited and may result in legal action.
Our Products
Our Products
Changes & Updates: All product specifications, features, prices, and services listed on the Hemener Website/App are subject to change at any time without prior notice.
Errors & Accuracy: We strive to provide accurate and up-to-date information; however, there may be typographical errors, inaccuracies, or omissions in product descriptions, pricing, and availability. Hemener does not guarantee the completeness, accuracy, or timeliness of any information on the Website/App.
Pricing & Availability: Hemener reserves the right to modify prices, descriptions, and product availability without notice. We may also:
Limit purchase quantities
Refuse service to any customer (See Sale Terms)
Pricing Errors & Order Cancellation: If a product is listed at an incorrect price due to an error, Hemener reserves the right to cancel any orders placed for that product, even if the order has been confirmed and payment has been processed. In such cases, we will issue a full refund to the original payment method.
Color Accuracy: While we attempt to display product colors as accurately as possible, actual colors may vary based on your screen/device settings.
Product Availability: The listing of any product or service on our Website/App does not guarantee its availability, either online or in Hemener stores.
Comments and Communications
By submitting any feedback, comments, suggestions, ideas, or other communications (“Communications”) to Hemener, you agree to the following terms:
Ownership: All Communications you send to Hemener become the property of Hemener and may be used without restriction.
Use of Communications: Hemener may freely use, copy, modify, publish, translate, distribute, and incorporate any ideas, concepts, know-how, or techniques from your Communications for any purpose, including but not limited to:
Developing new products or services
Enhancing existing products
Creating marketing strategies
No Compensation: You acknowledge that Hemener is not obligated to compensate you for using any ideas or suggestions provided.
Privacy: Any personally identifiable information submitted through the Website/App, email, postal mail, or phone is subject to Hemener’s Privacy Policy. Please refer to our Privacy Policy for more details.
Prohibited Content: Hemener reserves the right to review, edit, or remove any content that:
Is offensive, abusive, defamatory, obscene, or illegal
Violates any third-party rights (including copyrights, trademarks, or privacy rights)
Contains malicious software or links
Is considered spam or promotional material without authorization
Does not align with Hemener’s values or policies
By submitting a Communication, you confirm that your content complies with these guidelines and does not infringe upon any rights of third parties. Hemener reserves the right to block or restrict users who violate these terms.
By submitting any feedback, comments, suggestions, ideas, or other communications (“Communications”) to Hemener, you agree to the following terms:
Ownership: All Communications you send to Hemener become the property of Hemener and may be used without restriction.
Use of Communications: Hemener may freely use, copy, modify, publish, translate, distribute, and incorporate any ideas, concepts, know-how, or techniques from your Communications for any purpose, including but not limited to:
Developing new products or services
Enhancing existing products
Creating marketing strategies
No Compensation: You acknowledge that Hemener is not obligated to compensate you for using any ideas or suggestions provided.
Privacy: Any personally identifiable information submitted through the Website/App, email, postal mail, or phone is subject to Hemener’s Privacy Policy. Please refer to our Privacy Policy for more details.
Prohibited Content: Hemener reserves the right to review, edit, or remove any content that:
Is offensive, abusive, defamatory, obscene, or illegal
Violates any third-party rights (including copyrights, trademarks, or privacy rights)
Contains malicious software or links
Is considered spam or promotional material without authorization
Does not align with Hemener’s values or policies
By submitting a Communication, you confirm that your content complies with these guidelines and does not infringe upon any rights of third parties. Hemener reserves the right to block or restrict users who violate these terms.
Your Account
Account Creation & Access: By registering with Hemener through our Website/App and creating an account (the “Account”), you will be able to access your account by providing an email address and password.
Confidentiality & Responsibility: You are responsible for maintaining the confidentiality of your account information, including your email address, password, and any other access details. You also agree to control access to your account and your devices.
Account Activities: You accept full responsibility for all activities that occur under your account. This includes any purchases, interactions, or communications made through your account.
Account Termination: Hemener reserves the right to terminate your account at any time, for any reason, or without reason, and with no prior notice to you. This may be done at Hemener’s discretion.
Linking
External Links: Links may be established from this Website/App to one or more external websites or resources operated by third parties (the “Third Party Sites”), as well as links from Third Party Sites to this Website/App.
No Endorsement: The inclusion of such links does not imply that Hemener endorses the Third Party Sites or any content within them.
No Control or Responsibility: Hemener does not control and is not responsible for any Third Party Sites, or any content, advertising, products, or any other materials on or available from such sites.
Access & Risk: Accessing any Third Party Sites is at your own risk. Hemener will not be liable for such websites, their content, or for any damages or loss caused (or alleged to be caused) in connection with any purchase, use, or reliance on any content, goods, or services available through any Third Party Site.
Disclaimer
"As Is" & "As Available": This Website/App and all content within are provided to you "AS IS" and "AS AVAILABLE" without any warranties, either express or implied. This includes, but is not limited to, warranties of merchantability, fitness for a particular purpose, title, or noninfringement.
Your Risk: By using this Website/App, you acknowledge that your use is at your sole risk.
Jurisdictional Exceptions: Some jurisdictions do not allow the disclaimer of implied warranties. Therefore, the aforementioned disclaimer may not apply to you, depending on your location.
Limitation of Liability
No Liability: Under no circumstances will Hemener be liable to any party for any direct, indirect, incidental, special, consequential, or punitive damages resulting from the use of this Website/App or any other linked websites. This includes, but is not limited to, lost profits, revenues, costs of replacement, business interruptions, loss of data, or damages resulting from the use of or reliance on the information provided, even if Hemener was expressly advised of the possibility of such damages.
Jurisdictional Exceptions: In some jurisdictions, limitations on liability are not permitted, which means the aforementioned limitations may not apply to you depending on your location.
Jurisdiction
International Use: No implication is made that the materials published on this Website/App are appropriate for use outside of India. If you are accessing this Website/App from outside of India, you do so at your own initiative and are responsible for compliance with local laws.
Governing Law: This Website/App is controlled from Hemener offices within DELHI-NCR. The Terms and Conditions of this Website/App shall be governed by the laws of the HARYANA & DELHI States, without giving effect to its conflict of law’s provisions.